Job Description

Appointment Scheduler

The posted compensation range of $14.82 - $20.38 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Under general supervision, schedules appointments for patients, medical procedures, tests and studies ordered by the physician.

*Responsible for answering phone calls and scheduling patient appointments.

*Conduct patient pre-certification to ensure coverage for appointments and medical care.

*Schedule tests, procedures, and referral appointments.

*Communicate with patients regarding appointments and instructions for procedures and tests

*Collect insurance information and patient personal data.

*May collect fees such as co-pays / co-insurance.

*Perform other duties as assigned.

Education and Licensure Required:

* High school diploma or equivalent required.

Minimum Experience:

* 2 years related experience in a healthcare environment preferred.

Minimum Knowledge, Skills, and Abilities:

* Excellent customer service skills.

* Ability to work both independently and as a team.

* Clear and effective communication skills.

* Ability to multi-task.

* Familiar with Microsoft Office software.

* Possess a strong work ethic and a high level of professionalism.

* Demonstrate positive professional customer service in all patient, staff, and visitor contacts.

* A team player who handles multiple projects simultaneously in a fast paced environment.

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible employees may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit

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