Job Description
Salary:
CELL PHONE REPAIR TECHNICIAN - Van Remote
Since its inception in 2009, uBreakiFix has grown to more than 600 stores in markets across the U.S., Puerto Rico and Canada. But the best part is that we're currently looking for new members to join our team! Are you looking for a dynamic career path and a company that promotes from within? Are you a tech-savvy individual? Do you have great customer service / sales skills? Do you enjoy working with smartphones and computers? Well then come join one of the largest and most reputable smartphone repair companies in the US.
The unrelenting commitment to customer satisfaction shown by uBreakiFix has directly resulted in its current period of rapid nationwide growth. uBreakiFix has become the preeminent gadget repair company in the industry, largely due to its low price promise and industry leading 90-day repair guarantee. uBreakiFix handles everything from iPhones, Samsungs, LGs, Nexuses, HTCs, Droids, Xboxes and PlayStations, to cameras, laptops and computers. Do you have broken glass on your iPhone? A virus that your PC can't seem to get rid of? A Mac that just won't shake software issues? An iPhone that needs to be jailbroken and unlocked? A Samsung Galaxy that isn't running like it used to? Let the repair professionals at uBreakiFix bring your electronic device back to its original look, feel and functionality - all for much less than buying a new one. And most repairs can be completed while you wait! From water-damage or shattered displays to complex technical issues, uBreakiFix is your fast, affordable, reliable repair solution. Visit for more info!
POSITION DETAILS
Serves customers by diagnosing, troubleshooting and repairing devices while ensuring customer satisfaction in -store. This position will also be a mobile tech which would travel to customer locations and complete repairs at the customer's site. The repairs will be scheduled Monday through Sunday from 7AM-9PM. A corporate vehicle will be provided for the technician to drive to the job sites.
Tasks and Responsibilities:
Safely travel to customer sites and arrive within the scheduled appointment window
Inform customers of job status (En route, Arrived, etc.)
Diagnose, troubleshoot and repair devices
Provide recommendations for problem resolution
Explain complex technical issues to customers in a non-technical, simple to understand manner
Provide repair and replacement estimates to customers
Ensure that all repairs meet or exceed uBreakiFix quality standards
Greet customers in a friendly manner and maintain a positive work environment
Answer phone calls with a professional, courteous and friendly demeanor
Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations
Keep track of all devices and inventory while safeguarding all van stock
Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair
Maintain the cleanliness and professional appearance of the repair van
Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified, and they may change at any time.
UBREAKIFIX is an equal opportunity employer M/F/D/V
BASIC QUALIFICATIONS
- Outstanding customer service skills
- Excellent technical, problem solving, and analytical skills
- Exceptional organizational skills
- Strong written and oral communication skills
- Proficient in Microsoft Office
- Work well individually
- Ability to work flexible hours, including weekends and holidays
- High school diploma or GED
- Valid Driver's License
- Ability to pass Driving, Drug, and Background Screening
PREFERRED QUALIFICATIONS
- Experience repairing electronics, smartphones, PC/MACs, and game consoles
- Previous experience working at retail electronics store
Speech Pathologist Career Opportunity Welcome to Encompass Health: Where Compassion Meets Speech Therapy Are you searching for a career that aligns with your passion and brings fulfillment close to home? At Encompass Health, we greet you like an old friend...
...Scrum Master | Hybrid - Charlotte, NC Rate: $60/hr - $65/hr We are in search of a seasoned Scrum Master with robust project management... ...The successful candidate will be instrumental in implementing Agile methodologies, overseeing projects, and utilizing data...
Job Description Job Requirements Lead inspiring, results-driven workouts for members at every level, and grow your client base in a collaborative environment. This is a fantastic opportunity for a driven trainer looking to gain hands-on experience and advance in ...
...perform a variety of duties at refinery and terminal customer locations including connecting/disconnect tanker trucks, rail cars, cargo ships or barges for loading or unloading liquid or bulk cargos and light facility maintenance. This position reports into our Port...
Research Associate (Postdoctoral Scholar) in Wealth Inequality - Stone Center on Socio-Economic Inequality Join to apply for the Research Associate (Postdoctoral Scholar) in Wealth... ...in connection with CUNY programs; may assist faculty, staff, and students in conducting...