Job Description

Bank Of China Job Opportunity

The incumbent will promote business for the Bank by delivering quality service to current and potential customers. Responsibilities include but are not limited to open account, close account, account maintenance, and handle customer inquiry in accordance with the Bank's policies and regulatory guidelines.

Accounts Management & Customer Service

• Perform or peer review for daily customers' transactions
• Conduct customer due diligence in accordance with bank policies and procedures when opening new accounts
• Review customer profile and related documentation
• Review customer profile new account application and supporting documents for accuracy and inconsistencies
• Distribute all required banking disclosures to new customers
• Prepare documentation for new account, close account, and account maintenance requests
• Conduct customer risk rating set up
• Provide high quality customer service respond and resolve customer inquiries in a timely and professional manner
• Perform account review and report issues to supervisor
• Perform event trigger KYC refresh review

Regulation and Compliance

• Understand, comply with, and monitor the activities, if necessary, of all applicable laws and regulations regarding Anti-Money Laundering, Bank Secrecy Act, and suspicious activity reporting
• Conduct market research and identify trends in various industries that may have an impact on the Bank
• Assist with the monitoring of targeted clients and report any suspicious activity to the supervisor

Qualifications

• Bachelor's degree major in Business, Finance, Accounting, Economics, and other related disciplines is required; Master's degree is preferred.
• 1-3 years of banking operation and/or related experience.
• Demonstrate understanding of relationship management, risk management, and due diligence processing
• Bilingual ability in Mandarin (oral and writing) is required.

Pay Range

Actual salary is commensurate with candidate's relevant years of experience, skillset, education, and other qualifications.

USD $42,000.00 - USD $90,000.00 /Yr.

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