Job Description

Our client, Filevine, is looking for a Chief of Staff to the Chief Product Officer. Details below...

Job Summary

As product becomes increasingly central to the business, the CPO needs a strategic, operational partner — someone who can drive execution, ensure alignment across product, engineering, go-to-market and business teams, and free up the CPO to lead vision, innovation and growth.

The Chief of Staff to the Chief Product Officer (CPO) is responsible for driving the execution of key product, strategy, and operational initiatives as defined by the CPO. This role works behind the scenes to solve problems, mediate cross-functional challenges, strengthen product operations, and ensure alignment between Product, Engineering, Design, Data, and Go-to-Market teams. You will act as a confidant, advisor, and strategic partner to the CPO—serving as a sounding board for ideas, pressure-testing assumptions, and helping translate product vision into clear, executable plans.

The Chief of Staff will manage a wide variety of initiatives based on the CPO’s priorities. This includes short-term, ad-hoc problem-solving, longer-term strategic analyses, roadmap support, process design, and operational improvements. You will work across the entire product lifecycle to ensure organizational objectives remain aligned, decision-making stays streamlined, and execution stays on track.

This is a high-trust, high-visibility role designed to expand the CPO’s impact across the company.

Responsibilities

Operational Excellence

• Develop and implement operational strategies, processes, and frameworks that optimize product development efficiency and quality.
• Map current processes, identify bottlenecks, and drive improvements in prioritization, communication, and workflow across the product organization.
• Research, collect data, and report findings to support product decisions, tradeoffs, and roadmap planning.

Product & Cross-Functional Execution

• Deliver strong project management on cross-functional product initiatives requiring coordination across Engineering, Design, GTM, and Finance.
• Develop and strengthen product operating rhythms (planning cycles, roadmap checkpoints, KPI reviews, decision logs).
• Partner with the CPO to translate product vision into structured execution plans and track progress across teams.
• Represent the CPO as a delegate in internal and external conversations, including complex or sensitive discussions.

Special Projects & Analysis

• Provide ad hoc support for product-related initiatives ranging from early ideation to research to rollout and implementation.
• Analyze opportunities, summarize findings, recommend a go-forward plan, and help drive execution.
• Support CPO-led strategic areas such as AI initiatives, platform modernization, product quality, or new vertical/market evaluations.

Communication & Leadership Support

• Amplify communication for the CPO by designing, structuring, and refining presentations, product updates, and executive materials.
• Ensure the right information flows between product teams and leadership, acting as an additional set of eyes and ears.
• Identify early warning signals across the org—surfacing risks, misalignment, and blockers before they become issues.

Competencies

Critical Thinking

• Ability to understand and navigate complex product and technical challenges.
• Skilled at synthesizing data, customer input, business constraints, and engineering realities into actionable insights.
• Strong judgment in recommending next steps consistent with available facts, constraints, and outcomes.

Executive Mindset

• Able to build strong rapport with senior leaders across Product, Engineering, and GTM.
• Thinks at a system level—zooming out to see the broader product strategy while zooming in when needed to evaluate details.
• Strong communication skills with a focus on clarity, brevity, and structured execution.

Emotional Intelligence

• Reads situations quickly, understands team and functional dynamics, and operates as a proxy for the CPO when needed.
• Acts as an additional set of eyes and ears to identify misalignment, organizational friction, or upcoming risks.
• Trusted, diplomatic, and skilled at influencing without authority.

Skills and Qualifications

• BA/BS required; preference for MBA or advanced degree.
• 7+ years of experience in product, strategy, operations, consulting, or similar functions within high-growth technology companies.
• Preferred:  5+ years of SaaS experience and exposure to product development lifecycles.
• Experience working directly with product and engineering leaders or teams.
• Strong analytical capabilities; highly skilled in Excel/Sheets and data-driven decision-making.
• Proven experience managing strategic initiatives and driving cross-functional collaboration.
• Excellent written and verbal communication skills.
• Extremely versatile and comfortable switching between strategy and execution.
• Experience leading initiatives from ideation through testing, rollout, and operational adoption.
• Ability to work onsite full-time from the Salt Lake City headquarters.
• Schedule flexibility to support critical or time-sensitive initiatives.
• Travel to conferences, customer locations, or team offsites as needed.
• Executive-level stock-based compensation available.

About Filevine

Filevine is a fast-growing legal technology platform dedicated to empowering organizations with tools to simplify and elevate complex, high-stakes legal work. Based in Salt Lake City, the company serves law firms, government agencies, and corporate legal departments.

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