Job Description

Clinic Receptionist

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings.

Our mission is to make the healing presence of God known in our world by improving the health of the people we serve, especially those who are vulnerable, while we advance social justice for all.

The posted compensation range of $15.67 - $22.14/hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Responsibilities

• Greets and directs the clients and other visitors in a prompt and courteous manner. Utilizes skills to assure satisfied clients.
• Notifies the providers of client's arrival. Monitors waiting time to ensure the client is seen within 15 minutes of the scheduled appointment time.
• Communicates a professional attitude with clients, visitors, and other hospital personnel using language and materials based on the consideration of the client's age, cognitive/physical abilities and/or developmental needs. Assures confidentiality of patient and other hospital information.
• Effectively triage telephone calls and prioritize the needs of the caller.
• Identify individuals calling in crisis situations and expeditiously connect caller to appropriate clinical personnel.

Qualifications

• Previous experience in a medical setting preferred.
• High school graduate or equivalent with specialized training in typing, transcription, medical terminology and record keeping is preferred. Equivalent education/experience will be considered.

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S., from clinics and hospitals to home-based care and virtual care services, CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources, CommonSpirit is committed to building healthy communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen, both inside our hospitals and out in the community.

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

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