Customer Service Specialist Job at Specialized Recruiting Group, Saint Paul, MN

aTJXSjRlUGVXMHhzTUt4SXJhZDZVQnNiNHc9PQ==
  • Specialized Recruiting Group
  • Saint Paul, MN

Job Description

We are the professional search division of Express Employment Professionals, recognized in 2024 by Forbes as one of America's Best Professional Recruiting Firms.

Hello, My name is Mark and I am an Engineering Recruiter located in Edina, MN.

I am working with a great privately owned manufacturing company in St. Paul, MN who is looking to bring on a Customer Success Specialist who has experience working in a customer service or support role, preferably within a B2B manufacturing environment, dealing with complex products or services. Experience with OEM clients is a significant plus.

Below are a couple of job duties. Please apply to this and I will get you all the details on this position.

  • Monitor order lifecycles and proactively communicate status updates, potential delays, or fulfillment confirmations to OEM clients.
  • Utilize system insights to identify potential issues (e.g., upcoming reorder points, unusual usage patterns) and reach out to clients proactively to offer assistance or solutions before they become problems.
  • Serve as the primary point of contact for day-to-day operational inquiries, including order status, product specifications, delivery schedules, and documentation requirements.
  • Coordinate efficiently with internal teams (Production, Logistics, Quality, Engineering, Department and Company Leadership) to ensure timely and accurate resolution of complex inquiries or issues.

Thank you for taking the time to read this and I look forward to speaking with you.

Thanks,

Mark

952-915-2033

Mark Luoto

Senior Recruiter | Manufacturing & Engineering

5151 Edina Industrial Blvd, Edina | 55439

Phone: 952-915-2033 | Mark.Luoto@ExpressPros.com

We are an Affirmative Action and Equal Opportunity Employer. Apply now to mark.luoto@expresspros.com or call for a confidential conversation to 952.915.2033.

Job Tags

Similar Jobs

Acosta Sales & Marketing

Google TV Experience Manager (Boston) Job at Acosta Sales & Marketing

 ...Google TV Experience Manager General Information Company: PRE-US Location: BOSTON, Massachusetts, 02118 Ref #: 49393 Function: Brand Advocacy & Sales Employment Duration: Full-time Description and Requirements Advance the Google TV brand to... 

Elwood Staffing

Yard Dog Drivers Job at Elwood Staffing

 ...Job Description Job Description Yard Dog Drivers Yard Dog Driver! Click here to start ASAP! Company Profile New South Express (NSE) is a subsidiary company for Honda Logistics North America and provides logistic services to the Honda manufacturing facility... 

TRC Talent Solutions

Sr. Category Manager Job at TRC Talent Solutions

 ...TRC is seeking a talented Sr. Category Manager to join one of our Supply Chain and Distribution clients for hybrid role based out of Duluth, GA! Position & Department Overview The Sr. Category Manager (SCM) will oversee select category management functions... 

Nuffer, Smith, Tucker Public Relations

Public Relations Account Coordinator Job at Nuffer, Smith, Tucker Public Relations

 ...business is growing and were hiring an account coordinator an entry-level PR role with an iconic San Diego PR agency. This is your...  ...team building Qualifications: Bachelor's degree in public relations or related field Agency experience a plus... 

Mammoth Freighters

Document Control Specialist Job at Mammoth Freighters

 ...Job Description Job Description We are seeking a detail-oriented and organized Document Control Specialist to join our growing team in Fort Worth, TX. This role is responsible for managing released engineering documents, preparing document packages, and supporting...