Job Description

Overview Our client, a company that specializes in managing hotels and resorts, is seeking to hire a Director of Housekeeping for their hotel in Brookfield, WI . This is a direct hire full-time position that pays $65K-$70K+ depending on experience and includes a generous benefits package. Working hours for this position will be 8:00am-5:00pm M-F , but hours will vary depending on the needs of the Hotel. Position Overview As the Director of Housekeeping, you will be hiring and leading the Housekeeping staff to ensure excellent quality of service to our guests. You will provide clear direction in assigning and instructing housekeeping and laundry staff in details of work, plan, organize, and monitor staff activities to ensure compliance with quality assurance standards set by hotel, which requires continuous visual inspection of guest rooms and public space areas including restaurants, lounges, meeting rooms, etc. Key Responsibilities Lead and manage the housekeeping department, including guestrooms, public areas, laundry, and back-of-house operations. Recruit, train, schedule, and provide performance management for the housekeeping team. Set and maintain high standards for cleanliness, organization, and safety throughout the property. Monitor and manage inventory of cleaning supplies, equipment, and linens to ensure adequate stock. Develop and manage the department's budget, controlling labor costs and expenses. Analyze data and compile reports on expenditures, wages, labor, supplies etc. Distribute and delegate work load to guarantee maximum production and guest satisfaction with minimum outlay of expenses in terms of labor and monitor house count and make staffing adjustments accordingly. Ensure exceptional guest experiences by addressing concerns, fulfilling special requests, and maintaining a welcoming environment. Work with other departments, such as Front Office and Engineering, to ensure smooth operations and timely room readiness. Ensure compliance with all company policies, safety regulations, and hygiene standards. Conduct regular inspections of all areas and implement quality control systems. Qualifications 2+ years of previous experience in a Director of Housekeeping position inside a hotel. Excellent communication and leadership skills with the ability to work across different departments (Front Office, Housekeeping, Engineering, Maintenance, etc.). Someone who takes pride in providing excellent service and high level of cleanliness of the rooms for our guests and have a great attention to detail. Schedule flexibility – This is a 1st shift position but will require the flexibility to work a variety of shifts including evenings and weekends depending on the needs of the hotel. #J-18808-Ljbffr Educated Solutions Corp

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