Job Description

Job Description

Posted Tuesday, April 15, 2025 at 10:00 AM | Expired Wednesday, April 30, 2025 at 9:59 AM

San Diego Zoo Wildlife Alliance is a nonprofit international conservation leader, committed to inspiring a passion for nature and creating a world where all life thrives. Empowering people from around the globe to support our mission to conserve wildlife through innovation and partnerships, we support cutting-edge conservation, and bring the stories of our work back to our two world-famous front doors the San Diego Zoo and San Diego Zoo Safari Park giving millions of guests, in person and virtually, the opportunity to experience conservation in action. The deep and extensive knowledge gained from more than a century of experience in wildlife care, health, veterinary services, nutrition and conservation makes us invaluable in the global effort to save species. Our team members play a crucial role in driving our conservation efforts forward and bringing us closer to a world where all life thrives.

HOW YOU WILL IMPACT OUR MISSION

The Food Service Clerk under supervision, prepares, serves and sells food items. A Food Service Clerk is assigned and responsible for one or more areas of food preparation, service, sales and maintenance. This position reports to the Food Stand Lead, Supervisor and Manager.

WHAT YOU WILL DO

Prepares and sells food items

Assists with daily preparation of food items as needed

Assists with the daily set-up and closure of assigned location

Operates food service equipment and machines safely

Assists with maintaining a safe and sanitary work area

Keeps all necessary food items and supplies stocked

Follows cash handling protocol and procedures

Operates a cash register and handles cash accurately

Make Customer Service a top priority

Provides information to guests or directs to a knowledgeable source

Professionally handle difficult situations with employees or guests

Good work ethics and meets Organization performance standards

Assists new personnel as needed

Assists Lead, Cooks, Manager and Supervisor as needed

Compliance with SDZWA and Health Departments uniform standards

Maintains a passing grade on the Environmental Health Department tests

WHAT WE ARE LOOKING FOR

Applicants must be at least 16 years of age to be considered for this position.

• JOB EXPERIENCE
• Education, training and/or experience which would clearly demonstrate the essential functions, knowledge and skills listed.
• SKILLS AND KNOWLEDGE
• Methods, materials and equipment used in food service
• Food presentation and portion control of food items served in their location
• Basic inventory controls and best practices
• Basic usage and care of standard kitchen equipment and utensils
• Safety rules and regulations
• Guest service standards and policies and uniform standards
• Operate food service equipment and machines safely
• Operate a cash register accurately and effectively
• Operate assigned tools and equipment safely
• Multi-task and prioritize to meet the demands of business
• Communicate effectively (verbal and written)
• Deal tactfully and courteously with guests and employees
• Work effectively in a team environment
• Understand and carry out both verbal and written instructions
• Work in a high volume, fast-paced environment
• Work competently with large diverse groups of people

SOME OF THE PERKS YOU WILL ENJOY AS A TEAM MEMBER

• Free admission to the San Diego Zoo and the San Diego Zoo Safari Park
• Family Passes
• Complimentary Tickets
• Local and In-House Discounts
• Employee Assistance Program
• Wellness Program
  
  

IMPORTANT DETAILS

• Position Type: Hourly Part-Time Non-Exempt Union Position - If selected, there will be fees and dues to be paid to the union
• Hourly Rate: $17.25

Fraudulent Recruiting
Beware of fraudulent recruiting. Legitimate San Diego Zoo Wildlife Alliance contacts will use an @sdzwa.org email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. San Diego Zoo Wildlife Alliance only conducts interviews via phone, Zoom, Teams or in-person.

If you have been asked for any of the above, or believe you have been contacted by someone posing as a San Diego Zoo Wildlife Alliance employee, please e-mail sdzwacareers@sdzwa.org . If you feel that you have been the victim of fraud, please contact your financial institution(s) immediately.

Be an ally for wildlife by joining our team!

At San Diego Zoo Wildlife Alliance, we thrive on celebrating our differences. Diversity is vital for the benefit of our team members, our guests, our community, and our wildlife.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you require a reasonable accommodation to complete an application, please email your request to sdzwacareers@sdzwa.org and provide the job title and location to which you are applying.

As a Federal Contractor, San Diego Zoo Wildlife Alliance is required to participate in the E-Verify Program to confirm eligibility to work in the United States.

San Diego Zoo Wildlife Alliance is a drug free workplace.

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