Job Description

Housekeeping Specialist

Location: Kanab, Utah

Hiring Range: This position's hiring range is anticipated to be $16.00 to $18.00 per hour, depending on experience, plus great benefits! Manager interviews will start on August 18th and occur weekly until the position is filled (recruiter phone screens will occur prior to this week). Schedules: Friday-Tuesday & Thursday-Monday, 7am-4pm (may change based on business needs)

Position Summary

Sanctuary Lodging Housekeeping Specialists play an integral part in our guests' experiences by creating and maintaining guest Cottages/Cabins/RV sites and public areas in pristine condition. Sanctuary Lodging Housekeepers personally interact with our guests while working to ensure that all details are attended to and guest requests are handled properly and immediately. Sanctuary Lodging Housekeepers demonstrate exceptional guest service skills and model Best Friends' culture of kindness.

A person in this position will be expected to perform routine manual tasks to maintain cleanliness, sanitary conditions and appearance inside and outside of guest rooms and common areas while also interacting regularly with the guest, their accompanying pets, and other Lodging and Best Friends team members.

Essential Duties and Responsibilities

• Participate in all housekeeping-related tasks such as sweeping, mopping and washing windows and walls, dusting, vacuuming, making beds, assisting in our on-premise laundry, trash removal, and scrubbing of floors and bathrooms.
• Maintain public areas and ensure guest rooms are well-stocked with toiletries and supplies.
• Report maintenance requests or issues to the Maintenance Technician.
• Maintain stocks of cleaning and paper supplies, bathroom amenities, etc.
• Perform routine basic maintenance in guest rooms such as changing bulbs, tightening toilet seats, cleaning up after pets, TV/cable troubleshooting, plunging toilets, cleaning microwaves and coffee makers.
• Clean up after emergencies, such as overflowing toilets, broken dishes, etc.
• Interact with guests, answering questions, and assisting with personal needs.
• Respond to special requests from guests, such as fresh towels, sheets, light cleaning, early check-ins or late check-outs, etc.
• Assist in laundry so items are always available in store rooms.
• Bring issues immediately to the Roadhouse Manager's attention.
• Perform other duties as assigned by the Roadhouse Manager.

Skills and Experience

A High School Diploma or equivalent. Outgoing positive personality and good communication skills. The ideal person for this job will be a team player, personable, professional. Attention to detail, flexible and enjoys handling a variety of tasks.

Physical Requirements

Must be able to routinely lift 40 pounds. Must be able to work out of doors in all weather conditions, with temperatures ranging from below freezing to above 100 degrees. Must be able to perform strenuous physical activity on a daily basis, including, but not limited to climbing up and down ladders, lifting and carrying, reaching, stooping, squatting, cleaning and bending. Valid driver's license, meeting Best Friends Animal Society's driver qualification standards.

During the selection process, candidates may be asked to participate in an onsite paid 2-day working interview. Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, or domestic partner status. Applicants for employment in the U.S. must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the U.S. by Best Friends Animal Society. Culture Statement and Responsibility We value attitude over aptitude, and we treat kindness as a discipline because it is paramount in our culture along with our other guiding principles. Culture is how we talk to and treat ourselves and one another. It's how we generate and respond to change. It's how we plan and make decisions. It's how we do what we do.

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