About us Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: About the role We are seeking a proactive and detail-oriented Junior Email Marketing Specialist to support our growing CRM & Email Marketing team at Ruby Labs. This is an exciting opportunity to kickstart or deepen your career in digital marketing by contributing to impactful lifecycle campaigns across multiple fast-growing brands. You’ll work closely with our CRM & Lifecycle Marketing Manager and Marketing Director to execute email workflows, A/B tests, localisations, and campaign performance tracking. You will learn and work with tools like Customer.io and Mixpanel, helping us increase engagement, retention, and conversions across all Ruby Labs brands. Key Responsibilities Campaign Setup & Automation: Build and launch email campaigns and automated workflows inside Customer.io based on provided briefs, templates, and copy. A/B Testing: Set up A/B tests on subject lines, content, and CTAs to help optimise open rates and conversion rates. Email Localisation: Coordinate and implement localisation of email content across multiple languages supported by our products, using AI tools and localisation guidelines. Performance Tracking & Reporting: Track email performance metrics (open rate, CTR, CVR, unsubscribe rate, etc.) using tools like Mixpanel and Customer.io . Compile weekly reports and flag trends or anomalies. Operational Support: Support the Marketing team with routine QA, list hygiene, tagging, and UTM tracking to ensure clean execution and data accuracy. Cross-functional Collaboration: Collaborate with designers, product teams, and data analysts to ensure campaigns are on-brand, accurate, and effective. Qualifications Experience: 1–2 years of hands-on experience in email marketing, CRM, digital marketing, or marketing operations. Technical Skills: Familiarity with Customer.io or similar tools (Klaviyo, Mailchimp, Braze, etc.). Exposure to Mixpanel, Google Analytics, or other data tools is a plus. Basic understanding of A/B testing and segmentation Language & Communication: Strong written and verbal communication skills in English. Experience working with or localising multi-language content is a plus Mindset & Soft Skills: Fast learner with a passion for email marketing. Detail-oriented and process-driven. Proactive attitude and ability to work independently. Strong organisational skills and ability to manage multiple tasks Location Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours. Benefits Discover the perks of being part of our vibrant team! We offer: Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance. Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days. Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge. Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth! Interview Process After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps: Recruiter Screening (40 minutes) Home assignment Final Interview (60 minutes) Life at Ruby Labs At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day. This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen. Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
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