Job Description

Position Summary:

The Lead Bartender is responsible for overseeing the bar operations, ensuring excellent customer service, and maintaining a high standard of beverage quality. This role involves managing the bar team, coordinating with other staff, and contributing to the overall success of the establishment.

Key Responsibilities:

• Team Leadership:
  
  • Supervise and lead a team of bartenders and bar staff.
  • Provide training and mentorship to new and junior bartenders.
  • Assign tasks, manage schedules, and ensure staff adherence to company policies and procedures.
• Beverage Preparation and Service:
  
  • Prepare and serve a variety of alcoholic and non-alcoholic beverages, including specialty cocktails.
  • Ensure that drinks are prepared to the highest quality and presentation standards.
  • Experiment with and create new drink recipes to enhance the menu.
• Customer Interaction:
  
  • Greet customers, take orders, and provide recommendations based on their preferences.
  • Handle customer inquiries and complaints with professionalism and efficiency.
  • Foster a welcoming and enjoyable atmosphere for all guests.
• Bar Management:
  
  • Oversee the bars daily operations, including opening and closing duties.
  • Maintain a clean, organized, and well-stocked bar.
  • Ensure that all bar equipment is in good working condition and report any issues for repair.
• Inventory Control:
  
  • Monitor and manage inventory levels of beverages and bar supplies.
  • Conduct regular stock checks and place orders as needed.
  • Keep accurate records of inventory usage, sales, and waste.
• Cash and Financial Management:
  
  • Handle cash, credit, and debit transactions accurately.
  • Balance cash drawers and prepare end-of-shift financial reports.
  • Ensure compliance with financial and cash handling procedures.
• Compliance and Safety:
  
  • Ensure adherence to local and state liquor laws and regulations.
  • Verify the legal drinking age of customers and manage responsible alcohol service.
  • Follow all health and safety guidelines to maintain a safe working environment.
• Event Planning and Execution:
  
  • Assist in planning and executing special events, promotions, and private parties.
  • Create and serve specialty drinks tailored to event themes and customer preferences.
  • Coordinate with other staff to ensure smooth event operations.
• Training and Development:
  
  • Train staff on bartending techniques, customer service, and safety protocols.
  • Stay updated on industry trends, new products, and techniques to continuously improve the bars offerings.
• Operational Efficiency:
  
  • Identify and implement process improvements to enhance efficiency and customer service.
  • Collaborate with management to set and achieve goals for the bar.
  • Monitor staff performance and provide constructive feedback for improvement.

Qualifications:

• Experience:
  
  • Extensive experience as a bartender, with at least 2-3 years in a leadership or supervisory role.
  • Proven track record of managing a high-volume bar or restaurant setting.
• Skills:
  
  • Strong leadership and team management skills.
  • Exceptional knowledge of drink recipes, mixology techniques, and beverage preparation.
  • Excellent customer service and interpersonal skills.
  • Proficiency in using point-of-sale (POS) systems and cash handling.
• Knowledge:
  
  • In-depth understanding of local and state liquor laws.
  • Knowledge of food safety and sanitation practices.
  • Familiarity with inventory management and cost control.
• Personal Attributes:
  
  • Energetic, outgoing, and able to create a positive and engaging environment.
  • Detail-oriented with a commitment to quality and consistency.
  • Ability to multitask and thrive in a fast-paced environment.
  • Strong problem-solving skills and a proactive approach to challenges.

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