Consultant
Primary SkillsSkills needed –
•Seasoned PO with 5+ years of experience as Technical PO
•Must have skills –
oDB knowledge with hands on SQL skills to handle complex needs
oFamiliar with end-to-end Contact Center reporting
oInterpersonal skills with the ability to handle demanding stakeholders
oAbility to convert complex business needs into User Stories with clearly articulated acceptance criteria
•Preferred skills –
oFamiliar with Twilio Insights
oFamiliar with healthcare compliance needs for reporting
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