Job Description

Job Description

Job Description

Description

Reporting to the restaurant manager on duty. This position will manage the flow of the restaurant, greet arriving guests, seat guests, and at times run food.

Duties and Responsibilities

• Welcome guests to our restaurant.
• Answer the phone in a prompt and professional manner.
• Manage and book reservations.
• Answer any guest questions.
• Set up all reservations before the guest arrives.
• Communicate to the server they have a table and ensure the guests are greeted in a friendly and courteous fashion.
• Help guests book reservations (Online or over the phone)
• Guide the guest to their table.
• Provide guests with menus and answer any initial questions they may have.
• Seat guests according to the sections assigned during service hours.
• Always maintain a clean and professional work environment.
• Assist guests with their takeout orders as needed.
• Help pre buss and buss tables.
• Check the dishes before delivery for accuracy and presentation.
• Put the finishing touches and sauces on all dishes.
• Deliver orders to maintain fast and efficient service.
• Meet and exceed all guest’s needs and requests
• Possess knowledge of all food and drink in order to answer any questions the guest may have.
• Remove any soiled dishes from the table and bring them to the dish area.
• Set up the expo line for efficient service.
• Inspect the expo line according to the quality and sanitation standards and assist in cleaning.
• Complete all side work/closing work as assigned.
• Communicate clearly to the chef on duty and wait staff.
• Transfer important information between the kitchen and the wait staff (ie; when a customer has a particular request).
• Directly follows the attendance policy outlined in the employee handbook.
• Directly follows the uniform policy outlined in the employee handbook

• Perform other related duties assigned by the management team.

• Work as a contributing team member and always act in a professional and respectful manner .

• Comply with all standard operating procedures and policies of Railside Golf Club and Restaurant.

Requirements

• Understand the health and safety rules in a restaurant.
• Well-organized
• Be able to multi-task and have excellent communication.
• Possess ability to stand for extended periods of time.
• Ability to lift and move 25-50 pounds.
• Be collaborative and able to work as a team.
• Ability to work all shifts

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