Retail Sales Associate Job at The UPS Store #6542, San Diego, CA

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  • The UPS Store #6542
  • San Diego, CA

Job Description

The UPS Store Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers fax machines binding equipment laminating machines and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products services and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience strong computer and internet skills a high school diploma or GED a friendly and genuinely helpful demeanor and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers UPS Store team members and leadership
  • Takes ownership of the customers shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings alternative solutions and industry trends
  • Operates all equipment software and devices in an expert fashion and is willing to teach others
  • Maintains a clean organized and safe working environment
  • Performs other duties as assigned

QUALIFICATIONS

  • High school diploma or GED required
  • Retail/customer service experience
  • Good communication and people skills
  • Able to cross-sell and up-sell products and services
  • Excellent packing skills
  • Strong computer skills including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills including spelling and math
  • Prompt reliable and responsible
  • Able to lift 40 pounds
  • Available to work in the weekend

Required Experience:

IC

Job Tags

Work at office, Weekend work,

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