Starbucks Kroger Clerk Job at Kroger.com - Milan, Ypsilanti, MI

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  • Kroger.com - Milan
  • Ypsilanti, MI

Job Description

Responsibilities: 

  • Most be open on Monday, hours are 5a-7p
  • Create outstanding customer experience through exceptional service. 
  • Greet each customer with same respect and acknowledgement.
  • Prepare beverage selections to recipe standards and customer requests. 
  • Properly use equipment, espresso machine, blender and oven 
  • Adhere to all food safety regulations and guidelines. 
  • Put the customer first anticipate customer's needs, champion for the customer
  • Suggest and be knowledgeable on new drinks or food items available.
  • Communicate effectively and candidly with clear direction when approached. 
  • Learn the proper way to make drinks per customers allergies or preferences.
  • Label, stock and inventory department merchandise.
  • Notify management of customer or employee accidents.
  • Clean up spills, wipe down counters, sanitize equipment daily.
  • Cross train in different department if needed.


Behaviors/Skills:

  • Some of the behaviors needed to successfully perform this position are Leadership Behaviors.
  • Puts the Customer First - Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers' expectations, gains customers trust and respect.
  • Communicates Effectively and Candidly - Communicates clearly and directly, is approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens.
  • Achieves Results Through Teamwork is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals.
  • Leads Through Positive Influence Demonstrates strong character, builds partnerships, models a conscious balance between work and personal life, takes personal responsibility for own development, role models leadership qualities such as motivation, inspiration, passion and trust.
  • Coaches and Develops Others - Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.
  • Leads Change and Innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, and demonstrates good judgment about which ideas will work.
  • Executes with Excellence - Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.
  • Provides Clear and Strategic Direction - Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace.
  • Safety Awareness -Identifying and correcting conditions that affect employee safety, upholding safety standards. 

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