Overview: The primary responsibility of this position is to assist in completion of all administrative tasks assigned in functional departments throughout the organization as well as on company/client projects. Key responsibilities include interacting with our clients, our Associates, and our internal team members.
Responsibilities:
· Develop strong interpersonal relationships with external and internal customers
· Coordinate and document meetings, and follow through with deliverables
· Prepare PowerPoint presentation materials for internal and external meetings
· Monitor project status, project schedules, and budgets when necessary
· Prepare, organize, and distribute project-related items to project stakeholders
· Resolve any urgent project-related issues and be involved in company/client projects
· Report and escalate to management any administrative/project issues when necessary
Position Requirements:
· Bachelor’s degree
· Bilingual skills (English and Spanish); fluency in English is a must!
· Two to five years of experience as an administrative assistant in a project-based or similar organization, preferably with a Civil/Structural engineering services firm
· Excellent written and verbal communication skills
· Strong time management skill
· Strong working knowledge of Microsoft Office tools, cloud-based software, and/or project management tools
· Solid organizational skills with attention to detail and multitasking abilities
Ideal Candidate:
· Has an unwavering customer service orientation to internal and external customers
· Is courteous and respectful to others under all circumstances and maintains a flexible approach/demeanor
· Dependable and reliable, especially during tackling urgent situations
· A self-starter who takes ownership and pride in work; a go-getter
· Completes tasks and projects with minimal supervision
· Effectively communicates with project stakeholders (internal and external clients, contractors, clients of our clients)
...information provided Basic knowledge of customer service principles and practices Proficiency in typing and using chat platforms Ability to work independently and as part of a team Flexibility to work in a remote setting and adapt to changing priorities...
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