The Patient Advocate functions as a resource and liaison betwe en the patient, the hospital, and medical practices. The advocate will ensure patients’ rights are respected and provide a channel for appropriate hand off for investigation of complaints to provide immediate resolution. Specific Duties Could Include: Facilitates the service recovery process within the hospital by responding to complaints and concerns while acting within scope to immediately hand off clinical and family investigations to the appropriate individual. Proactively rounds daily in the Emergency Department and assigned inpatient areas on new admissions while establishing rapport with the patient and family to learn what is important to the patient in their hospital experience and their preferences. Facilitates the investigation of reported lost belongings. Facilitates and attends (if asked by family or staff) multi-disciplinary family meetings to address patient and family concerns. Appropriately enters complaint/grievance into the documentation system within the expected timeframe of one business day. Qualifications: Bachelor’s degree is required in Human Services, Customer Service, or Public Relations. Healthcare background preferred. Empathy and compassion Organizational Skills AnMed Health
...Job Description Job Description Location: The Fall Line Mauk, GA Department: Golf Maintenance/ Horticulture Reports To: Horticulturalist and Director of Agronomy About The Fall Line The Fall Line is a premier private destination golf and sporting club...
...responsible for effectively negotiating the resolution of past due accounts on behalf of clients while maintaining a high level of customer satisfaction. $14 per hour + Bonus Equipment Provided (Desktop Setup --Must be Hard-Wired into internet) Training...
...Account Executive and other internal partners to manage the customer relationship and provide administrative support for the delivery of MetLifes products and services.Key Responsibilities:Overall accountability for: client requests, leading projects, providing clients...
...out to us! We are always adding new positions to our job board, so reach out to us, and be the first to know.Interior Designer | Residential Design (Remote Working Role) Interior Designer | Residential Interior DesignCandidates based in Chicago, IL**Remote working...
...We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and w Front Desk, Coordinator...